IndiGo waives charges, permits free rebooking through alternate airports amid flight disruptions

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Gurugram-based IndiGo on Saturday mentioned it can assist passengers affected by ongoing disruptions because of the India-Pakistan safety scenario and the non permanent closure of a number of airports.

To help travellers, the airline is waiving all change and cancellation charges for bookings made throughout this era. Passengers scheduled to fly to or from impacted airports can now rebook through close by various airports with out paying any extra expenses. This flexibility applies throughout IndiGo’s community for eligible bookings.

IndiGo additionally introduced plans to function particular aid flights from choose areas to assist stranded passengers, with additional updates to be shared quickly.

“We perceive the uncertainty this example might have brought on and wish to guarantee you that our crew is right here to assist. Change and cancellation charges are being waived for bookings made throughout this era. If clients had been scheduled to fly into or out of the impacted airports, they could now select to journey
from or to a different close by airport with none extra expenses. This flexibility is on the market throughout our community for eligible bookings. We’re additionally planning to function aid flights to assist stranded passengers and can share updates as these plans are confirmed,” the airways mentioned in a press release. 

Amid heightened tensions between India and Pakistan, a complete of 32 airports had been shut down for civil flights till the morning of Could 15. Each Air India and IndiGo confirmed on X (beforehand referred to as Twitter) that their flights to sure airports will proceed to be canceled. The closure, in impact till 05:29 on Could 15, impacts key airports corresponding to Chandigarh, Srinagar, Amritsar, Ludhiana, Bhuntar, Kishengarh, Patiala, Shimla, Dharamsala, and Bathinda. Moreover, strategic areas like Jaisalmer, Jodhpur, Leh, Bikaner, Pathankot, Jammu, Jamnagar, and Bhuj are among the many airports affected by this non permanent suspension.

The Airports Authority of India (AAI) and related aviation authorities have issued a collection of Notices to Airmen (NOTAMs) saying the non permanent closure of those 32 airports in northern and western India for all civil flight operations from the ninth to the 14th of Could 2025 (akin to 0529 IST on the fifteenth of Could 2025) on account of operational causes.

Beforehand, 24 airports close to Pakistan’s borders or essential protection bases had been shut down for civilian flights till Could 10, which was subsequently extended to Could 15. 

Here is the complete checklist of airports closed:
Adhampur
Ambala
Amritsar
Awantipur
Bathinda
Bhuj
Bikaner
Chandigarh
Halwara
Hindon
Jaisalmer
Jammu
Jamnagar
Jodhpur
Kandla
Kangra (Gaggal)
Keshod
Kishangarh
Kullu Manali (Bhuntar)
Leh
Ludhiana
Mundra
Naliya
Pathankot
Patiala
Porbandar
Rajkot (Hirasar)
Sarsawa
Shimla
Srinagar
Thoise
Uttarlai

India imposed a ban on Pakistani airways from utilizing its airspace on April 30 as retaliation for the Pahalgam terror assault on April 22, which claimed the lives of 26 people. In response, Pakistan carried out the same ban on Indian carriers.

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