Retailer ‘improve’ makes purchasing an ordeal

Pricey Abby: The grocery retailer a mile from our home has not too long ago gone by a serious growth and improve. I’ve shopped there my complete life. The shop has two factors of ingress and egress. I’ve at all times entered by the door most handy for me. If what I would like is on the east facet of the shop, I enter and exit by way of the closest door.

For the reason that growth and improve, they now permit consumers to enter solely by one door and exit by the opposite. They’ll quickly set up gates to stop consumers from utilizing the “fallacious” door. I’ve an harm and shall be having surgical procedure quickly. Strolling by your complete retailer to choose up a few objects positioned close to the “exit solely” door might be tough. I’m certain aged patrons really feel the identical means.

I do know the shop is relying on spontaneous purchases by doing this, nevertheless it’s extraordinarily non-customer-friendly. The standard of customer support could make or break a enterprise. With out clients, a enterprise will fail. Please ship a message to grocery shops to alter their strategies. — Offended Native Buyers in Ohio

Pricey Shopper: I’ll strive, however I’m pessimistic that the message shall be heeded. I do know many consumers expertise the identical aggravation that you’re feeling. The grocery store in my metropolis has branches in numerous neighborhoods. At my department, the administration acquired the intense concept that fully rearranging the shop would generate extra gross sales, forcing clients to weave by aisles in search of objects that had been as soon as straightforward to seek out. I don’t know the way it has labored out for them as a result of I now store at a special retailer. When you have that choice, take it.

Pricey Abby: My husband continues to be in touch together with his ex-wife. He gave her an enormous divorce settlement as a result of he felt responsible. She supported him financially by medical faculty, and he feels he wants to assist her out each time she wants cash.

The final time, she didn’t ask for it, however he had heard from his sister that she had declared chapter, so he gave her an enormous amount of cash. When he advised me he needed to do it, I stated no. If it had been for a medical purpose, I might have agreed, nevertheless it’s not. A number of days glided by, and after I requested if he was nonetheless bouncing across the thought, he stated he had gone to her home and given her a test.

He is aware of this bothered me quite a bit. He gave me three choices: I may very well be blissful that we may assist her, he would give me the identical amount of cash or I may break up. How do you want these apples? I like my husband, however he’s “too good” to folks. He offers me something I ask for (which I don’t), however this time I simply don’t know. He did inform me he beloved me however “had” to assist her. What do I do? — Current Spouse in Texas

Pricey Spouse: Should you love your husband, take a chunk of that apple and be grateful he can afford to be so beneficiant. Nevertheless, for those who really feel that his generosity has one way or the other shortchanged you, and since Texas is a group property state, maybe it is best to talk about this with an legal professional.

Pricey Abby is written by Abigail Van Buren, also referred to as Jeanne Phillips, and was based by her mom, Pauline Phillips. Contact Pricey Abby at www.DearAbby.com or P.O. Field 69440, Los Angeles, CA 90069.